Frequently Asked Questions
Why are your price so low ?
Cheapwallarts.com specializes in providing top quality hand painted oil paintings but with lowest cost. That's because we are a manufacturer in China, You buy the art directly from us. No any middle people. Buying from Cheapwallarts.com gives you the opportunity to purchase oil paintings at the wholesale price and best quality.
Does the painting look exactly like the picture ?
Every painting we sell is 100% hand painted on canvas. As it's impossible to paint the exact same painting every time, the artwork you receive may vary slightly in color and texture from the sample photo. This is what makes our hand painted artwork more valuable than prints.
Is your canvas art hand painted ?
Yes, all of our paintings are 100% handmade on canvas. You can see large images and you will see details and brush strokes from artists.
Do your paintings come ready to hang ?
We have two options, one is unframed and rolled in tube while shipping, it is cheap. The other one is gallery wrap, but the price is expensive. We would recommend to buy paintings unframed because most of the time, the painting can be framed at local frame shop for a lower price than buying paintings that are framed. You can also choose the frame to match your decoration. The flexibility is yours.
How long does it take to get my purchase?
Usually, It will take 7-8 days to paint your painting. 4-5 business days to deliver it.
Can I order oil paintings which are not showed in your online catalogues?
Yes, just email us the pictures or tell us the name of the painting, then we will do at your request.
How do i order ?
Ordering is fast, safe, and convenient. Simply place the painting you want to order in your shopping cart by clicking on the "Add to Cart" button located next to the product. After you add the items to your shopping cart you can see all the items within your cart. Then just hit the checkout button.
How can I pay for my order?
You have the following choices:
- Credit Card Payments(Via paypal);
- Money Transfer to our bank account (the procedure takes from 3 to 7 days);
- Western Union, (the procedure takes only 15 minutes, and we receive the money as soon as in 1 hour.
Is ordering with credit card is secure at your site?
Paying with your credit card is absolutely safe and secure.
Is it safe to purchase on your web site?
Absolutely! Rest assure your credit card transaction is 100% safe and secure. We accept Visa, Mastercard, American Express, and PayPal. We also accept Western Union, t/t and so on.
What is the difference between your oil paintings and the prints I see for sale?Â
Prints that you can find on many sites on the Internet are just printed images of original paintings. Our oil paintings are actual hand-painted. These paintings are made by over 30 talented artists across the globe. This is your chance to buy some of the most stunning and eye catching art on the internet.
What delivery methods do you use?
We employ services of such transportation companies, as DHL, FedEx, TNT, UPS,EMS the indubitable leaders in transportation market with immaculate reputation.
How much does my delivery cost?
We offer worldwide free deliveries shipped by FedEx, UPS, DHL, TNT,EMS. 4-5 business days to ship.
What if my purchase arrives in damaged state?
The chance that your purchase will arrive damaged is very low, as we use special packing materials for safe and careful transportation to ensure secure delivery and prevent possible damages. In case when your purchase does arrive damaged through our fault, we shall exchange your purchase or shall refund its cost. All artworks are send insured, and a transportation company will repair damages, if they occur. Please, contact us to get the details.
What is your Return Policy?
Cheapwallarts.com has a 30- Days Money Back Guarantee. If you are not completely satisfied with your art you are welcome to return it for a refund of the purchase price (refund does not include shipping, if applicable).
Can I cancel my order?
Will their be any import duty or taxes on my painting?
You can cancel your order, but only before we have sent your purchase. If you want to cancel your order, but a painting has been already sent, you may return it within 5 days, paying transportation and operational expenses.
The Harmonized Tariff Schedule of the United States (2000) declares that there is NO import duty on:
1) "Paintings, drawings, and pastels, executed entirely by hand ... framed or not framed" (Heading 9701 & Subheading 9701.10.00);
2) "Original engravings, prints and lithographs, framed or not framed" (Subheading 9702.00.00); & "Original sculptures and statuary, in any material" (Subheading 9703.00.00).
In most countries, hand-painted oil on canvas are duty free. Please contact the Customs Service in your country directly as policies may vary.
I want to purchase a painting, but later. Can you reserve it for me?
Of course, we can reserve this painting for you, just contact us.
If you have any questions, please contact us at (Email:Atlandbiz@gmail.com Telephone: +0086-594-2758565), and we will be happy to help you.