Golden Thread

Order Confirmation:

After you order, we’ll send you an email to confirm. Check it carefully to make sure it’s right. If you don’t get the email within a day, check your spam folder or contact our customer service team for help.

Approval:

For custom orders, we will send you photo of the finished painting for your approval before we ship them. Please check and confirm as soon as you receive the email. If you need any changes to the paintings, please let us know as soon as possible.

Shipping:

We ship our products quickly and dependably. We send orders after paintings are approved and dried. You’ll get your package in 5-7 business days through Fedex or UPS. We offer wordwide free shipping.

Returns:

Customer satisfaction is our top priority. We want you to be completely satisfied with your purchase from us. If you are not satisfied with your order, we offer a hassle-free return policy. You may return any unopened item within 30 days of purchase for a full refund.